Rules and Regulations
All of us at HeavenSent Limousine understand that the reason that you have reserved a limousine, from us, is to have a good time and not have to drive. The last thing that we want to do is ruin that good time with a bunch of rules and regulations. There are, however, a few things that we need to ask that you follow:
1. Respect your driver. He/she is working very hard to make sure
that you have a safe and good time in the limousine you have
reserved. Please, if the driver asks you to do something, or not
to do something, there is a logical reason why they are asking
this. We too have many rules and regulations to abide by, and
we ask that you respect the driver's requests.
2. Please, NO standing up out of any sunroof, in any vehicle,
while the vehicle is in motion.
This is not only a huge safety issue, but also is illegal. It is an
is an extremely expensive ticket, and will be the customer's
responsibility if a ticket does occur.
Failure to comply with this rule will be grounds for termination
of riding privileges. If riding privileges are terminated, customer
is responsible for payment of full fare plus driver gratuity.
3. No smoking. Some of our vehicles are strictly a "No Smoking"
vehicles. If you are asked not to smoke in the vehicle, you must
not do so. Failure to comply with this rule will be grounds for
termination of riding privileges, and customer will then be
responsible for payment of full fare plus driver gratuity.
Customer will also be responsible for any and all cleanup to
remove smoke scent from vehicle.
4. Any and all damage caused by a customer, whether accidental
or neglegent, is the customer's responsibility to pay for. Don't
worry, if a glass gets broken, we aren't going to charge you for
a new glass. However, let's say a bunch of glasses are getting
broken due to the fact that someone finds it humorous, then the
customer has just bought a $100.00 set of glasses. We work
hard to keep our limousine looking nice, and we need our
customers to respect the vehicle that they have reserved.
5. No bodily fluids of any kind. (except for sweat of course)
This includes, but is not limited to:
~ vomit
~ urine
~ blood
~ feces
~ semen
~ phelegm
If any bodily fluids are extracted into the interior of the vehicle,
an automatic minimum $500.00 charge will occur. Body fluids
are considered bio-hazard, and according to state law have to
be cleaned professionally before the vehicle may be reserved to
another customer. The cost for the clean up is strictly the
customer's responsibility. If refusal by customer to pay for
the clean up occurs, customer will be responsible for each day
(not to exceed $800 per day) that the vehicle is out of service
waiting for clean up. We are certainly more than happy to pull
over if you are not feeling well. All you have to do is ask.
6. Absolutely no underage drinking allowed in any of our vehicles!
This is grounds for immediate termination of riding privileges!!
If resistance to this rule is evident, we will not hesitate to ask
law officers to intervene. In the event of termination of riding
privileges, customer will be responsible for payment of full fare
plus driver gratuity.
7. HeavenSent Limousine is not responsible for any personal
items, lost or damaged, while in the limousines. Of course, if
we find a personal item, we will most definitely call to set up
return arrangements with you. In a case as this, customers are
welcome to drive to our office, to obtain your lost item/s, at no
charge. If you are unable to do so, we are happy to return the
item/s via courier service. Customers will, at this point, be
required to pay applicable charges for shipping.
Thank you very much for helping us keep everyone safe,
yet comfortable and having a good time.
*** rules are subject to addition or change ***
Music is entitled "Renegade" and is
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